Meet Our Staff
No company can be successful without good people working for them. SCHAS has recruited a group of dedicated professionals to work for us and we thought it would be nice to reveal the faces behind the voices. When you call our office you will speak to people who can answer your questions and help you navigate your way through the maze of finding help for you or your loved one. Take a few minutes to browse through our photos and biographies. Say “Hello” to the SCHAS Team.
- Tim Howell - CEO
Chief Executive Officer P. (865) 523-2920
7121 Regal Lane Suite 100
Knoxville, TN 37918 F. (865)637-3817email: info@schas.org
Tim began his career with SCHAS in 2001 as the Finance Director and became the Chief Executive Officer in October 2008. He graduated from the University of Tennessee with a BS in Accounting and passed the CPA exam in November 1991.
With his leadership and vision, the agency has grown in area by serving more counties, increased the number of people being served, opened Renaissance Terrace – an affordable assisted living facility, began offering transportation services, formed partnerships with other companies, and improved the lives of thousands of people throughout the East Tennessee area.
As the American population ages, the need for services is growing. Tim is dedicated to offering high-quality services at affordable prices, so everyone can receive the help they need. He states, “It is a privilege to serve older Americans. They deserve to be treated with respect and dignity.”
- Ada Shannon - CFO
Chief Financial Officer T. (865)523-2920
7121 Regal Lane Suite 100 F. (865)637-3817
Knoxville, TN 37918 email: info@schas.orgAda is Chief Financial Officer for Senior Citizens Home Assistance Service, Inc. (SCHAS)
and Renaissance Terrace Assisted Living, headquartered in Knoxville, TN.Ada administrates a four-person team Finance Department. These areas include Payroll, Accounts Payable, Accounts Receivable, Government billing, and banking duties. Ada writes numerous grants to fifteen East Tennessee United Ways as well as other local governments and charitable foundations on behalf of SCHAS.
Ada devotes her personal time to her husband, three children, and extensive, extended family as well as numerous church activities.
Education: Berea College, Berea Kentucky, B.S. Business Management, 1987
- Tricia Stooksbury - Human Resources Director
Tricia began her career with SCHAS in 2008 and became the Human Resource Director in February 2015. She graduated from the University of Phoenix in 2010 with a degree in Human Services.
She is familiar with recruitment, benefits, compensation, labor laws, and payroll.
When Tricia is not working, she enjoys traveling and reading.Address: 7121 Regal Lane Suite 100, Knoxville, Tennessee 37918
Email: info@schas.org
Phone: 865-523-2920
- Carrie Woods - Development Coordinator/ Transportation Director
Development Coordinator and Transportation Director
T. (865)523-2920 F. (865)637-3817
7121 Regal Lane Suite 100 email: info@schas.org
Knoxville, TN 37918Carrie began working at SCHAS in 2009 as a receptionist while attending college. After earning a Bachelor’s degree, she spent 12 years of her career in education. Carrie is happy to be back with the SCHAS family and serving seniors in the community.
Carrie oversees the Development Program and the Transportation Program for SCHAS. The Transportation Program provides rides, and assistance if needed, for seniors to medical appointments.
Outside of work Carrie enjoys spending most of her time with her family and friends. Carrie’s hobbies include kayaking and baking. - Hannah Crider - Marketing Coordinator
Marketing Coordinator T. (865)523-2920
7121 Regal Lane Suite 100 F. (865)637-3817
Knoxville, TN 37918 email: info@schas.orgHannah is a 2020 graduate of the University of Pittsburgh with a BA in Communications. She is a Phi Sigma Sigma alumna, which helped form her love for volunteering and helping nonprofits.As Marketing Coordinator, she is responsible for the promotion and marketing of SCHAS. She also oversees events and fundraisers SCHAS has for its 22 counties.As transplants from Pennsylvania, she and her husband enjoy traveling and spending time outdoors with their dog. She volunteered her time at their home church back in Pennsylvania helping children and teaching them. Prior to SCHAS, she worked as a travel coordinator for a coach bus line, an after-school tutor for middle schoolers, and a marketing intern for a four-season resort in college. - Carrie B. Jordan - Social Media/Web Manager
Carrie Broadus Jordan
Social Media & Web Manager T. (865) 523-2920
7121 Regal Lane Suite 100 F. (865) 637-3817
Knoxville, TN 37918 email: info@schas.orgCarrie began her career with SCHAS in 2009 and has held various positions in the company. Before joining the SCHAS team, she worked full-time in her family business for over 17 years with her husband, Randy.
Carrie oversees all social media and the SCHAS website for all the counties the company serves. Carrie also assists with marketing and events as needed.
Carrie is a wife, mother of four, and grandmother. Her hobbies are American history, gardening, reading, traveling, photography, and singing karaoke with her husband.
- Taylor Giles - SCHAS Out Shopping Director -Executive Administrative Assistant
Taylor Giles
SCHAS Out Shopping Director
Executive Administrative Assistant
7121 Regal Lane Suite 100 T. (865)523-2920
Knoxville, TN 37918 F. (865)637-3817
email: info@schas.orgTaylor began her career at SCHAS in 2017, serving as the Administrative Assistant to CEO Tim Howell.
As the Director of SOS (SCHAS Out Shopping), she oversees the shopping and delivery of groceries to
clients of the program.
Taylor and her wife Layla are mothers to several pets, including dogs, cats, and a snake. Her hobbies include drawing, writing, and playing tabletop roleplay games and video games.
